ricreazionetorino

creative project

Turin, Italy

ricreazionetorino is taking a short break

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RicreazioneTorino

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RicreazioneTorino

Reviews

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  • Reviewed by Inactive on Oct 6, 2016

    1 out of 5 stars

    I placed an order with this shop in July and never received the item and the seller refuses to give me a refund.

    RicreazioneTorino

    RicreazioneTorino responded on Oct 8, 2016

    Hi, Erin. What you're saying is not the truth and we're so sorry for that. We sent you the package and we gave you the shipment receipt. The postal service tried to deliver the packet to you but you were absent, your packet stayed there in the post desk for 30 days. Etsy Trust and Safety service agreed with us, and you know it. We're available to refund the total amount without shipping cost. So what is our fault?

  • Reviewed by Inactive on Oct 6, 2016

    1 out of 5 stars

    I placed an order with this shop in July and never received the item and the seller refuses to give me a refund.

    RicreazioneTorino

    RicreazioneTorino responded on Oct 8, 2016

    Hi, Erin. What you're saying is not the truth and we're so sorry for that. We sent you the package and we gave you the shipment receipt. The postal service tried to deliver the packet to you but you were absent, your packet stayed there in the post desk for 30 days. Etsy Trust and Safety service agreed with us, and you know it. We're available to refund the total amount without shipping cost. So what is our fault?

  • Sara on Jul 15, 2017

    3 out of 5 stars

    The product is very nice and corresponds to the description (even if it loses a bit of color). The few stars are due to the lack of availability for customization, my request was answered only once the purchase was made.

    RicreazioneTorino

    RicreazioneTorino responded on Jul 17, 2017

    Buongiorno Sara, grazie per i tuoi ottimi giudizi sul tuo Terzetto! Relativamente ai colori, li creiamo partendo dai primari: qualche differenza di tonalità è un particolare, secondo noi, prezioso del "fatto a mano". Mi spiace il commento sulla scarsa disponibilità: la nostra risposta non è stata una conseguenza del tuo acquisto, anzi, cerchiamo sempre, come molti nostri clienti sanno, di venire in contro ad ogni richiesta e personalizzazione e nel corso di questi anni ne abbiamo fatte veramente di tutti i colori! Purtroppo lavorando non abbiamo sempre la prontezza e la velocità per rispondere immediatamente alle richieste ed è veramente un peccato che questo ti abbia portato a dare un giudizio così negativo perché facciamo veramente il possibile!

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  • Anna on Jun 9, 2017

    5 out of 5 stars

    Perfect shipping and packaging. Very nice necklace. Thank you

  • Eleonora on Mar 14, 2017

    5 out of 5 stars

    I liked the idea of natural materials. Great availability of Federica and Giulia to create for me a "personalized" necklace (because I asked for the colors and composition that represents my family!), in a very short time. I had to have a lot of patience because of the post office: in my area (near Milan) lately the times are very long ... here if you are in a hurry I recommend SDA! It's just as I wanted it!! Thank you girls!!!

  • Anto on Mar 2, 2017

    5 out of 5 stars

    Beautiful and original article. Shipped in a short time with availability for any information before proceeding with the purchase. Thank you!

  • Claudia on Nov 28, 2016

    5 out of 5 stars

    I have always liked their Terzetti. Thank you girls,the idea of cement is super!

  • cristina on Jun 30, 2016

    5 out of 5 stars

    Cute indeed! absolutely fabulous creations..

  • cristina on Jun 30, 2016

    5 out of 5 stars

    Really very nice and original!!

  • Elena on Feb 20, 2016

    3 out of 5 stars

    3 stars because I still don't know if the second pair of earrings will resist... the first pair sent to me lasted only one day because the concrete balls broke. as soon as the fault was communicated, the girls of re.creation promptly sent me a couple to replace. Aesthetically I like them a lot and I hope we are as resistant as the necklaces! The shipment by mail was on time, about a week

About ricreazionetorino

Sales 93
On Etsy since 2015

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ri.creazione - creative project

Shop policies

Last updated on May 9, 2022
Ri.creazione is a creative project based in Torino, Italy. It started from an idea of two young architects and their passion for northern design, minimalism and jewels.
The main character of this collection of simple and unique jewels is a poor material: the concrete, which becomes a precious stone. The grey concrete match perfectly with well-chosen colorful wooden beads, hand painted and soft to the touch, with different geometries and shapes.
Each jewel is the one and only, different from the others, handmade with care and love.

Returns & exchanges

See item details for return and exchange eligibility.

Payment

We accept PayPal, credit card and prepaid card payments

Shipping

Shipments are made within 2 workdays from the payment. We generally use priority mail or registered mail, if needed. The delivery usually takes 2-3 workdays.

Additional policies and FAQs

Our creations are unique.. And you can also choose your favorite combination. Please leave us a message if you have special requests / questions!