ricreazionetorino is taking a short break
Reviews
-
Reviewed by Inactive on Oct 6, 2016
1 out of 5 starsI placed an order with this shop in July and never received the item and the seller refuses to give me a refund.
RicreazioneTorino responded on Oct 8, 2016
Hi, Erin. What you're saying is not the truth and we're so sorry for that. We sent you the package and we gave you the shipment receipt. The postal service tried to deliver the packet to you but you were absent, your packet stayed there in the post desk for 30 days. Etsy Trust and Safety service agreed with us, and you know it. We're available to refund the total amount without shipping cost. So what is our fault?
-
Reviewed by Inactive on Oct 6, 2016
1 out of 5 starsI placed an order with this shop in July and never received the item and the seller refuses to give me a refund.
RicreazioneTorino responded on Oct 8, 2016
Hi, Erin. What you're saying is not the truth and we're so sorry for that. We sent you the package and we gave you the shipment receipt. The postal service tried to deliver the packet to you but you were absent, your packet stayed there in the post desk for 30 days. Etsy Trust and Safety service agreed with us, and you know it. We're available to refund the total amount without shipping cost. So what is our fault?
-
Sara on Jul 15, 2017
3 out of 5 starsThe product is very nice and corresponds to the description (even if it loses a bit of color). The few stars are due to the lack of availability for customization, my request was answered only once the purchase was made.
RicreazioneTorino responded on Jul 17, 2017
Buongiorno Sara, grazie per i tuoi ottimi giudizi sul tuo Terzetto! Relativamente ai colori, li creiamo partendo dai primari: qualche differenza di tonalità è un particolare, secondo noi, prezioso del "fatto a mano". Mi spiace il commento sulla scarsa disponibilità: la nostra risposta non è stata una conseguenza del tuo acquisto, anzi, cerchiamo sempre, come molti nostri clienti sanno, di venire in contro ad ogni richiesta e personalizzazione e nel corso di questi anni ne abbiamo fatte veramente di tutti i colori! Purtroppo lavorando non abbiamo sempre la prontezza e la velocità per rispondere immediatamente alle richieste ed è veramente un peccato che questo ti abbia portato a dare un giudizio così negativo perché facciamo veramente il possibile!
Loading -
-
Eleonora on Mar 14, 2017
5 out of 5 starsI liked the idea of natural materials. Great availability of Federica and Giulia to create for me a "personalized" necklace (because I asked for the colors and composition that represents my family!), in a very short time. I had to have a lot of patience because of the post office: in my area (near Milan) lately the times are very long ... here if you are in a hurry I recommend SDA! It's just as I wanted it!! Thank you girls!!!
-
Anto on Mar 2, 2017
5 out of 5 starsBeautiful and original article. Shipped in a short time with availability for any information before proceeding with the purchase. Thank you!
-
Claudia on Nov 28, 2016
5 out of 5 starsI have always liked their Terzetti. Thank you girls,the idea of cement is super!
-
-
-
Elena on Feb 20, 2016
3 out of 5 stars3 stars because I still don't know if the second pair of earrings will resist... the first pair sent to me lasted only one day because the concrete balls broke. as soon as the fault was communicated, the girls of re.creation promptly sent me a couple to replace. Aesthetically I like them a lot and I hope we are as resistant as the necklaces! The shipment by mail was on time, about a week
Shop policies
The main character of this collection of simple and unique jewels is a poor material: the concrete, which becomes a precious stone. The grey concrete match perfectly with well-chosen colorful wooden beads, hand painted and soft to the touch, with different geometries and shapes.
Each jewel is the one and only, different from the others, handmade with care and love.